Introducing love marks, otherwise known as irrational
emotional connections that advertisers coax us to form with their product or
company by using the brand experience or high concept ads. This post will focus
more on high concept ads.
But what is
a "high concept ad"?
High
concept ads are ads that attempt to establish an emotional connection with the
viewer or portray themselves as a means to fulfill an emotional need that we
have. In The Persuaders, a
documentary film by Frontline, there is a discussion of high concept ads and
how they are used to convince us to consume a specific product.
A fantastic
example of the high concept ad is "Extra Gum: The Story of Sarah & Juan".
This
commercial attacks one of the greatest emotional needs of mankind: the need for
affiliation. Most people desire affection and love, and boy, Extra is really
playing to that. I mean, c'mon, a montage of romantic scenes set to Haley
Reinhart? The emotional connections will be forthcoming. Just in the comments,
many people expressed the pull they felt towards this particular commercial,
and their emotional reactions to it. Some people attributed the couple's
relationship success to the gum, which is the exact line of thought that Extra
wanted them to pursue. However, despite the charming atmosphere of the
commercial, it is clear that this is a high concept ad attempting to create an
emotional bond with the viewer. Extra did not fail.
Another
example of the high concept ad is "SK-II : For every moment shaped by your touch".
Again, cue
the emotional music and montage of cute scenes. Only this time, it's a mother
and her daughter, and the product isn't explicitly shown until the end. This
commercial still attempts to fulfill the human desire for affiliation (and
nurture, in case that baby/small child at the beginning escaped you). I think
SK-II also succeeded in their attempt to ensnare their consumers. Many
commenters responded to the video stating how they had to find the video again
after they saw it pop up on one of their videos. Admittedly, I too did that. It
was hard to resist. But while I enjoyed the commercial enough to watch it
again, I was not very interested in the product being marketed. However, I was filled with a strange urge to start
touching people's faces. Regardless of my personal reaction, however, SK-II was
indeed successful in bridging the emotional gap between company and viewer.
High
concept ads: do they really work? While I enjoy them immensely and have an
emotional reaction from watching them, I think that they are less than
effective on me. However, other consumers appear to believe in the power of the
emotional bond. Regardless of whether these ads are truly what sells the product,
they do emboss a sort of love mark on the viewer. I guess I'll just have to
wait and see if I feel that indomitable craving for Extra mint gum.
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