Clearasil's
got a commercial, and it was like the anti-connection, if that makes any sense.
The slogan, aimed at teens, was literally "We know your acne, we just
don't know you". I mean, at least they're being honest. But this
commercial is worth a glance over for teens-- it's quite something.
Where to
begin? There's a large amount of material to dive into, so I'm going to start
with the basic concept, and move on from there.
This entire
commercial is an attempt to establish ethos. Clearasil mentions several times
that they know acne, and they only want teens to know that their product works fast. The
early images of their board of directors and technicians in the lab try to show
that they are credible. They are scientists, after all, or so they say.
The female
voice used throughout the commercial is very soft and passive. She attempts to
reach teens without scaring them off. She tries to say "hardcore",
but messes up several times. She is quietly appreciative of teen culture, and
never raises her voice or accuses teens for their sometimes self-destructive
and acne-causing behaviors. She asks the teens for help, validating their need
to be heard by someone. The use of this voice is an attempt to get teens to feel
comfortable and safe with Clearasil.
A lot of
the light is very natural, even indoors. The colors are also not aggressively
bright. The background music is very calming. There is no hard-hitting rap or
funky jazz or hip hop. Again, these methods attempt to establish a feeling of
comfort.
The use of
aspects of teen culture, like food and activities, are meant to try and reach
teens where they are. Clearasil claims they don't know teens, and that makes it
seem like they are taking shots in the dark to less observant viewers. But all
the aspects they chose are definitely fixtures of the teen life. Pizza, soda,
snacks, skateboarding, dancing, edgy clothes, and hanging out with friends are
all things that teens tend to enjoy.
As a sort
of last note, I found the board of directors very interesting. Out of 7 actors,
4 were female. Females are used a lot in similar media settings, as they are said to
make people feel calmer and more safe. The three males are very nonthreatening.
The standing man looks really silly, the old man looks like someone's grandpa,
and the last man, the one with his hands folded, is passive-looking and not
standing up. Because acne makes teens so uncomfortable, Clearasil shows them a
safe way to get rid of it.
While I'll
admit I was tempted to buy some Clearasil, I'll hold off. The implicit
suggestion that they know my plight as a teenager is tempting, but I think I'll
play it by ear.
Please, feel free to discuss any aspects you think I may not
have discussed enough! Thanks.
I like this idea of an "anti-connection." It shows that the brand/product is so good at what they do, they don't have time to get caught up in popular teen culture, because they only have time to make the product better. Even though it definitely shows that the brand DOES know teens to a certain extent, the fact that they say they don't know teens show what they think is more important: how successful the product is, or how to sell the product.
ReplyDeleteI think someone in their presentations today mentioned how companies kind of avoid using logos like the plague in their advertising. I think that was pretty spot on. Its interesting (as you pointed out) that this particular ad relies more on ethos than anything else, especially in comparison to other face wash product commercials which rely on Pathos a lot. I appreciate this marketing campaign. If you're going to sell me something, let's not pretend you're trying to sell me something. I've often found myself shouting at my TV when I finish watching an advertisement and I don't even know what the product was. Great post, Dariya! I'll try to refrain from going out and buying Clearasil, too.
ReplyDelete